simIT – IT Organization Simulator

THE IT-simulation for IT organizations

simIT – IT Organization Simulator

simIT is an IT – simulation for IT organizations to simulate a typical IT organization and to gain valuable experiences of the day to day activities in an IT team.It can be used as a training – or diagnostic tool. simIT is not a software; instead it is a business management simulation for IT organizations.
The simulation enables the processing of typical tasks in an IT department (incidents processing, execution of service requests, offering specialty areas to projects, executing projects for technical departments, …). By doing so, the participants take up different roles and gain interesting experiences (e.g. developer as IT manager).

simIT – IT Organization Simulator makes a concrete contribution in developing your IT organization as a professional service organization.

Your advantages are:
▪ Improved team work
▪ Clear identification of optimization potential of IT organization
▪ Identifying opportunities to provide prompt, high quality IT service

When do our customers use simIT:

▪ To track the improvement in IT organizations (structure, procedure, working relationships, …)
▪ To understand the interrelation between internal IT processes (strategic management – requirement management – project management – incident handling – service requests – Service Level Management)
▪ To make the interrelation between IT service delivery and budget / costs transparent
▪ To deepen the understanding about organizational dynamic (distribution of tasks, hierarchy, reporting, leadership, climate, …)